Everything you may need to know about your accommodation
Key information for your stay with us.
In this list of frequently asked questions, you can find information about how to reach the apartments and other key details that might be helpful before and during your stay.
By Taxi
It is highly recommended since it is the quickest and most direct means of transport to reach the apartments.
Directions: There is a taxi stand for city taxis at the airport entrance.
Duration: It would take you approximately 25-30 minutes to arrive from Zaragoza airport to Hotel Sauce, where the check-in process takes place.
Cost: Around 25 Euros.
Check-in process: It takes place at Hotel Sauce. You need to ask the taxi driver to take you directly to the Hotel Sauce front door which is located at 33 Espoz y Mina Street.
By Bus
Important information: You need to take Line number 505 to go to the city centre.
You can check every day Bus Line Number 505 Timetable on this link.
Directions: The closest stop to the Hotel Sauce is 5 Paseo Maria Agustín (it is the last stop on the bus route).
From there, you need to continue on foot and go to Paseo Independencia – the main avenue of the city -, and keep on waking till you reach Plaza de España, continue along Don Jaime Street, and almost at the end of this street you will find the intersection with Calle Espoz y Mina, where the Hotel Sauce is located and where you can check-in for the Apartments.
Duration: The total duration of the journey is about 30 minutes by bus and 15 minutes on foot.
Check-in process: It takes place at Hotel Sauce. You need to get to the Hotel Sauce front door which is located at 33 Espoz y Mina Street.
By Taxi
It is highly recommended since it is the quickest and most direct means of transport to reach the apartments.
Directions: There is a taxi stand for city taxis outside the station.
Duration: It would take you approximately 6 minutes to arrive from Zaragoza airport to Hotel Sauce.
Check-in process: It takes place at Hotel Sauce. You need to ask the taxi driver to take you to the Hotel Sauce front door which is located at 33 Espoz y Mina Street.
By City Bus
Directions: Once you arrive at the station, you need to take line 34 of the Tuzsa city bus. (You will find a stop at ‘Arrivals’ at the Train Station and another at the Bus Station). You can purchase the ticket on the bus itself.
They must get off at the last stop on Conde de Aranda Street. Once you have gotten off the bus, you must continue straight in the direction of El Coso Street, once on El Coso Street, you will take the first street on the right, Alfonso I Street, it is a main pedestrian street where you will find the Basilica in front of you of the Pilar.
Afterwards, you need to continue straight ahead towards the Basilica and take the penultimate street on the right, Espoz y Mina Street. At the end of that street, at number 33, you will find our Hotel Sauce where you will do your check-in for the Apartments.
Duration:
1.- Only on foot: There is approximately a 3.2 km distance and it might take like 38 minutes to reach the hotel.
2.- The bus will take you in 10 minutes to Conde Aranda and then 15 extra 15-minute’ walk is needed to reach the hotel.,
Check-in process: It takes place at Hotel Sauce. You need to reach the Hotel Sauce front door which is located at 33 Espoz y Mina Street.
By tram and on foot.
Duration: The tram ride is about 5-10 minutes and then 5 extra minutes’ walk. The tram runs with a frequency of about 5-7 minutes.
Directions: If you choose this means of transport, you will find a stop a few metres from the station, on Gran Vía. There you must take the tram towards Plaza España and get off at this stop.
The rest of the journey must be done on foot, continuing along Don Jaime Street. Almost at the end of this street, you will find the Hotel Sauce, turning left onto 33 Espoz y Mina Street, on the corner with Don Jaime Street.
Check-in process: It takes place at Hotel Sauce. You need to reach the Hotel Sauce front door which is located at 33 Espoz y Mina Street.
Directions:
Zaragoza is connected by motorway to Barcelona, Bilbao, Pamplona, and San Sebastián, and by road to Madrid, Valencia, Huesca, and Teruel.
Once on the outskirts of the city, there are two ring roads, the Z-40 and the Z-30, which provide better access to the different districts.
The easiest way to get there is to take Avenida Pirineos from the Santiago bridge. The exit is signposted “Zaragoza centro- el Pilar”.
Once you have crossed the Santiago bridge over the Ebro River, turn left and drive along the riverbank on Paseo Echegaray y Caballero. Continue straight ahead until you pass the Basílica de Nuestra Señora del Pilar and turn into San Vicente de Paúl, Street which is the second street on the right. Go up this street and take the fifth turning on the right, Mayor Street. Continue straight on until you reach Hotel Sauce, located at 33 Espoz y Mina Street (continuation of Calle Mayor), on the right-side pavement.
Check-in process: It takes place at Hotel Sauce. You need to go and park your car at the Hotel Sauce front door which is located at 33 Espoz y Mina Street.
Check-in and Check-out process. Sabinas apartments in the centre of saragossa.
Check-in and key collection process take place at the Hotel Sauce reception desk located at ‘33 Espoz y Mina Street’ only a few meters distance from your accommodation.
Check-in time is from 2:00 p.m. onwards.
If you arrive later than 8:00 p.m., you must notify us in advance.
You should inform us about your approximate arrival time in advance so that we can be ready to welcome you and have you covered upon your arrival.
No, there is not an additional cost. If you were to arrive in the early morning, let us know in advance, and we will try to accommodate you as soon as possible in your room or apartment.
Yes, all guests must show a valid identification document during the check-in process.
Yes, it can be done at different times as long as you notify us before arrival.
Before entering the apartment, each guest staying with us must register during the different check-ins.
You can check out until 12 pm.
Yes, it is possible to do a late check-out until 4:00 p.m. or until 6:00 p.m. for an additional cost.
If you would like to do a late check-out, please, let us know in advance at the time of making your reservation, since this type of service is subject to availability. There are more chances to do a late check-out on Sundays than the rest of the days of the week.
Payment of the total amount of your stay must be made in advance in cash or by credit card on the same day of arrival at the Hotel Sauce reception located at 33 Calle Espoz Street.
Yes.
It is possible to make a Late check-out until 4:00 p.m. for an additional cost,
or until 6:00 p.m. for an additional cost.
If you are interested, it is necessary to consult us in advance at the time of making your reservation, since this type of service is subject to our availability, with more possibilities to reserve on Sundays than the rest of the days of the week.
The keys must be left on the day of departure at the Hotel Sauce reception desk located at 33 Espoz y Mina Street.
Yes, we do offer parking service in a closed car park located in front of the Hotel Sauce (24-hour reception customer service and check-in process place).
The price for a parking place is 18€/day (VAT included).
At the same time, we also have an agreement with the City Council’s public parking facility, which is close to the Plaza del Pilar, where you can also park your vehicle.
When you arrive at the Hotel Sauce to check in, our reception team will give you directions to access our closed car park and assign you a parking place according to the characteristics of your vehicle.
While we assist you at reception, you can leave your car for a few minutes at the bay reserved for our guests only upon their arrival and located at the hotel’s front door.
To try to avoid going around the block again, do stop the car, let us know at the reception desk that your car is outside, and we will immediately accompany you directly to our closed car park.
Our guests are allowed to have use of their parking place from the moment of their arrival until 6:00 p.m. on the day of departure.
If you wish, we can store your luggage for free at the Hotel Sauce until you leave.
Does Hotel Sauce offer parking places for motorcycles?
Yes, we do offer parking places for motorcycles in the Hotel Sauce closed car park.
The price for occupying a car parking place is 18€/ day (VAT included). A maximum of two motorcycles are allowed to park in that same space. All parking places are designed for cars and no specific spaces for motorcycles. For this reason, you will need to pay for the car parking place occupied.
For example:
1. If you travel by motorcycle alone, the price for the parking place will be 18€/ day (VAT included)
2. If two motorcycles travel together, they can share the same parking place for the total cost of 16 euros/ day (VAT included).
3. If three motorcycles travel together, they will need to book two parking places, making a total cost of 36€/ day (VAT included).
4. If four motorcycles travel together, they will need to book two parking places, making a total cost of 36€/ day (VAT included).
And so on.
Yes, we have some available large parking places in our private car park and also in a public parking facility which is close by.
The maximum height of our closed carpark is 2 metres tall. In these cases, it is necessary to notify in advance, when making your reservation, the characteristics of your vehicle so that we can better assist you from reception at the time of your arrival.
Yes, our reception at the Hotel Sauce is open 24 hours a day.
Any type of information you may need, any kind of assistance, or any incident that arises during your stay, we will try to resolve it as soon as it is notified at the Hotel Sauce reception.
You can also contact us by sending a WhatsApp message at +34 689 74 27 56.
No, we do not offer room service.
No, but if there is any incident, our night receptionist at the Hotel Sauce will assist you in any circumstances.
We can assist you in Spanish, English, French, or Italian.
At Hotel Sauce reception we offer 24-hour customer service.
Yes, breakfast service is offered in the Hotel Sauce cafeteria. We have different options and menus so you can choose the breakfast you like the most. We also have a Takeaway service to take to your accommodation.
It all depends on whether you have made a breakfast-included booking or not.
Monday to Friday, from 7 a.m. until 11 a.m.
Saturdays and Sundays, from 8 a.m. until 11 a.m.
However, the Hotel Sauce cafeteria is open 24 hours a day so you can always have something to eat outside of breakfast hours.
At Hotel Sauce we have a wide variety of breakfasts for everyone: Sweet, Salty, Original, Healthy, or Pastry
Also Gluten-Free and Vegan Breakfasts
We have different menus served with Specialty Coffee or organic Clipper infusions; juices, fruit smoothies, freshly baked pastries, toast with jam made at the hotel, homemade cakes, mixed sandwiches, oatmeal, and fruit bowls, Açaí bowls, the famous Sauce potato omelette and much more.
Yes, we have various gluten-free breakfasts suitable for celiacs: Sweet, Salty, Original, Healthy, or Pastry.
Toasts of the best gluten-free bread with our award-winning jams at the World Marmalade Awards. Also toasts with tomato and extra virgin olive oil, with or without ham, the original vegan hummus toast, or our varied sandwiches offer. Fruit smoothies, Açaí bowls, and of course, our gluten-free cakes, with delicious recipes. We also serve our breakfasts with the best Specialty Coffee.
All gluten-free, safe, and suitable for celiacs.
The Apartments and Rooms have entry and exit cleaning included.
Daily cleaning is optional with an extra charge.
In reservations for long stays, the guest is informed of the different cleaning options.
Yes, we offer laundry service in the Hotel Sauce.
The price varies depending on the garments deposited.
The delivery time for the garments is one day.
The laundry service will deliver the clothes the morning after the collection day.
There are also 2 self-service laundries 5 minutes’ walk from Hotel Sauce.
Yes. All Sabinas apartments and rooms have free Wi-Fi.
Yes, we do offer a free luggage storage service. We can keep your luggage for free, even after checking out at Hotel Sauce.
Yes, we do offer free cot service under request when making your reservation.
We also offer a free baby bathtub service upon request.
We are very sorry. Pets are not allowed in our rooms and apartments.
We are very sorry. Pets are not allowed in our rooms and apartments.
Yes, we can offer you a plug adapter for the Spanish type of plug. You can request it at the Hotel Sauce reception desk.
Yes, we do. Always under request when making your reservation.
You can make your reservation online quickly and safely through our website, directly via phone, or if you prefer, send us an e-mail at sabinas@sabinas.es.
See the offers section to obtain discount codes for booking directly without intermediaries.
In the case of an online booking, the confirmation will be sent automatically and immediately to the email address that you have provided us online.
Suppose you have made your reservation through sabinas@sabinas.es or directly via telephone. In that case, you must previously request confirmation of your booking from us, which we will send you as soon as possible to your email address.
If you have made your reservation online through our website or another reservation centre, any modifications or cancellations must also be made online.
If you have made your reservation via phone or email, you must modify or cancel your reservation directly with us.
Modifying or cancelling a reservation within 24 hours’ notice does not imply any costs in reservations with “Free Cancellation”
But if any changes or cancellations are made less than 24 hours before arrival time, we will charge the amount of the first-night stay to your credit card.
“Non-refundable” reservations: these types of reservations do not allow any changes or cancellations and are charged to the client’s card in advance.
As a guarantee of your reservation if the type of reservation is “free cancellation”.
To charge you the full amount of your stay in advance before your arrival if the reservation type is “non-refundable.”
VISA, American Express, and Mastercard.
We offer free crib service.
Those children who share a bed with their parents do not pay an additional price.
Children who use an extra bed must always pay an additional supplement that varies depending on the date of the reserved stay.
Certainly, you can pay in advance for someone else’s stay as a thoughtful gesture. Whether it’s a surprise gift or simply a kind gesture, we allow prepayment for guests. Please, contact us in advance and we will inform you on how to arrange the payment before the guest arrives at the Sauce hotel to do the check-in process.
Cancellation is free if made at least 48 hours before the day of arrival.
If the cancellation is made with less time, you would have to pay us the full amount of the first night.
For “non-refundable” reservations, in the event of cancellation, the amount of the reserved stay will not be refunded.
The hotel reserves the right to charge the amount corresponding to its value in the event of a damage to the room or apartment.
At the time of registration, the client must pay the deposit amount of €150 at the Hotel Sauce reception.
This amount will be returned on the day of departure once the apartment/room has been inspected and checked. that it is in perfect condition. The amount of the deposit will be refunded in the same way (cash/card) in which the charge was made.
Yes, we do have special offers for group reservations. Do not hesitate to contact us for further information. You can send an e-mail directly to Mr Javier Pérez at reservas@hotelsauce.com
Yes, we do have special offers for wedding reservations. Do not hesitate to contact us for further information. You can send an e-mail directly to Mr Javier Pérez at reservas@hotelsauce.com
Yes, we do have special offers for long-stay reservations. Do not hesitate to contact us for further information. You can send an e-mail directly to Mr Javier Pérez at reservas@hotelsauce.com
Sabinas El Pilar is a fully accessible building since it has no obstacles or steps at the entrance door or inside. Accessible for wheelchair users and people with reduced mobility. There is a lift to all floors.
Sabinas Don Jaime has a step at the entrance door and five more steps inside the hall. There is a lift to all floors.
Yes, we do. All apartments and rooms have a lift to all floors.
Sabinas El Pilar has a wheelchair-accessible lift.
Sabinas Don Jaime does not have a lift accessible for wheelchairs.
If you wish to hire a taxi you can go to any point on Don Jaime Street where free taxis circulate continuously.
The closest tram stops are at ‘Plaza España’ and at ‘Murallas Romanas’.
As for bus stops, there are a large number of them. Here on this link to the Zaragoza Urban Bus network you may find the closest ones: Líneas y horarios (avanzagrupo.com)
A ticket can be purchased on the bus itself and, in the case of the tram, at each of the machines at the stops.
For more information, do not hesitate to contact us at the Hotel Sauce reception team.
Mercadona. 42-44 San Vicente de Paúl Street.
El Dia. 3 San Jorge Street (next to Don Jaime Street).
Mercado Central. Plaza Lanuza (next to the Roman Walls).
Farmacia Carmen Plaza Tolón. 23 Don Jaime Street.
Farmacia Feliú Valiente. 37 Don Jaime Street.
For more information about on-call pharmacies, do not hesitate to contact us at the Hotel Sauce reception.
The Main Post Office. 33 Paseo Independencia
You can find a Tourist Office in Plaza del Pilar.
Tourist Office Torreón de la Zuda (next to the Roman Walls), close to Plaza del Pilar.
The Hotel Sauce reception team will be pleased to assist you and provide you with any tourist information you may need and can help you plan any activities you wish to enjoy during your stay to make the most of your visit.
Get the Best Rates with a Direct Booking
6% DISCOUNT
For every reservation 1 or 2 nights.Code SAUCEPOLIS
10% DISCOUNT
For every reservation 3 or 4 nights.Code SAUCEPOLIS
15% DISCOUNT
For every reservation at least 5 nights.Code SAUCEPOLIS
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